Terms of Services

Welcome to Cosmo Research. By accessing or using our website, purchasing our products, or communicating with our support team, you agree to the following Terms & Conditions. Please read this information carefully before using our services.

1. Acceptance of Terms

By using our website or placing an order, you acknowledge that you:

• Have read, understood, and agree to these Terms & Conditions
• Are at least 18 years old
• Are legally permitted to purchase research-use materials in your region
• Will use our products strictly for lawful research purposes

If you do not agree to these terms, please discontinue use of the website.

2. Research-Only Products

All products sold by Cosmo Research are:

• Intended solely for laboratory, research, and assay development purposes
• Not for human, veterinary, therapeutic, cosmetic, or diagnostic use
• Not manufactured, packaged, or promoted as medicines or supplements

You acknowledge that:

• You are purchasing materials strictly for controlled research environments
• You will not misuse, resell, or repurpose the products in a non-research capacity
• You will follow all applicable laws and safety guidelines

Cosmo Research is not responsible for improper use or handling outside your organisation’s protocols.

3. Website Use

You agree not to:

• Copy or reproduce any part of the site without permission
• Misuse forms, communication channels, or support features
• Attempt to bypass website security or disrupt operations
• Use the site for unlawful purposes

All content, including images, branding, and product descriptions, is the property of Cosmo Research.

4. Orders & Payment

4.1 Order Acceptance

Placing an order does not guarantee acceptance. We reserve the right to cancel or refuse orders for:

• Incorrect information
• Ineligible shipping regions
• Compliance requirements
• Suspected misuse or fraudulent activity

4.2 Pricing & Availability

Prices may change without notice. Product availability may vary based on batch status or internal verification.

4.3 Payment Processing

Payments are handled securely by approved third-party processors. We do not store full payment details on our servers.

5. Shipping & Delivery

Shipping timelines are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or conditions beyond our control.

For full details, refer to our Shipping & Return Policy.

6. Returns, Refunds & Exchanges

Due to the nature of research-grade materials:

• Returns are generally not accepted
• Refunds are provided on a case-by-case basis
• Exchanges are only possible in rare, verified situations

Please review our Shipping & Return Policy for complete information.

7. Limitation of Liability

Cosmo Research is not liable for:

• Improper handling, misuse, or application of our products
• Damages arising from non-research use
• Losses caused by negligence, third-party issues, or unforeseeable events

Our products are provided “as-is” for lawful research use only. You assume all responsibility for safe storage, handling, and use within your professional environment.

8. Compliance & Eligibility

You are responsible for ensuring:

• Your organisation meets local laws & requirements to purchase research materials
• You follow proper laboratory safety protocols
• You do not repurpose products outside legal boundaries

We reserve the right to refuse service where compliance risks are identified.

9. Intellectual Property

All content on this website—including branding, text, imagery, logos, label designs, and visuals—is owned by Cosmo Research. Unauthorised reproduction or distribution is strictly prohibited.

10. Third-Party Services

Our website may integrate third-party services such as:

• Payment processors
• Analytics tools
• Shipping carriers

These services operate under their own terms and privacy practices. We are not responsible for their independent policies.

11. Changes to These Terms

We may update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of the updated terms.

12. Contact Us

If you have questions regarding these Terms & Conditions, please contact us:

Cosmo Research — Compliance Team Email: info@cosmogmail.com